ombak123Privacy Policy
Whether you access ombak123 through your Android device via direct install, through an iOS browser, or on desktop, we collect certain information to operate our service and keep your account secure. This page describes what we collect when you use ombak123 and how we keep that data protected.
We at ombak123 are committed to transparency about how we handle your information. Our privacy practices apply to all members accessing our platform from supported jurisdictions. We comply with local data protection requirements and process your data only for purposes necessary to provide our service, process payments, and investigate suspected fraud.
If you have questions about our privacy practices after reading this policy, our support team can answer them during business hours. You can contact us from your account dashboard or email support. We also honour requests to access, correct, or delete your personal data, subject to legal obligations to retain certain records.
Information We Collect on ombak123
When you register an ombak123 account, we collect your name, email address, phone number, and a password you choose. During verification, we collect a copy of your national ID or passport, and proof of address such as a utility bill or bank statement. We store these documents securely for as long as your account is active, and for a period afterward to comply with anti-fraud and tax record-keeping laws.
When you deposit or withdraw on ombak123, we collect transaction records including the amount, date, time, and payment method—whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a virtual account from mobile banking, local payment, online payment, or e-wallet. We do not store your payment card or bank account details directly; our payment processors handle that information and provide us only with transaction confirmations. We keep payment records indefinitely to support dispute resolution and to meet tax and regulatory requirements.
We do not sell your data
ombak123 does not share your personal information with third-party advertisers or data brokers. We share data only with payment processors and fraud-detection services necessary to operate your account.
When you use ombak123, we record your activity logs—which markets you view, which games you play, how long you are logged in, and which features you use. We collect this data to understand how our platform is used, to detect unusual activity that might indicate fraud, and to improve our user experience. We also collect your IP address and device information (including whether you are on Android, iOS, or desktop) to prevent unauthorized access and to troubleshoot technical issues.
How We Use Your Data on ombak123
We use your personal information primarily to operate your account, process deposits and withdrawals, verify your identity, and settle your bets or game results. We send you transactional emails confirming registration, verifications, deposits, and withdrawals. We may also send service announcements—for example, if there is scheduled maintenance, a payment method outage, or an important policy change. These emails are operational and separate from marketing communications.
We analyse activity logs to detect fraud and account abuse. If we notice patterns that suggest unauthorized use—such as login attempts from multiple locations in impossible timeframes—we may temporarily lock your account pending verification. We also use your data to dispute resolution. If you raise a complaint about a Liga 1 market settlement or a live-dealer game outcome, we review your activity logs to confirm what happened and respond fairly.
We may retain anonymized, aggregated versions of your data for analytics and research. For example, we might report that X percent of our members in Surabaya prefer football markets over esports, or that Y percent use mobile banking for deposits. This aggregated data cannot identify you and helps us improve our service.
Third Parties and Data Processors on ombak123
Our payment processors (the companies behind local payment, online payment, e-wallet, mobile banking, local payment, online payment, and your bank's virtual account system) receive transaction data necessary to process deposits and withdrawals. Our hosting provider, located outside Indonesia, stores our databases. We have data-processing agreements in place to ensure these third parties protect your information and comply with privacy standards.
We may also share data with law enforcement if required by court order or local law. We do not proactively report member activity to authorities, but if we receive a legal request, we comply.
We protect your data with encryption, secure servers, and strict access controls. Only ombak123 staff with a legitimate need can view your personal information.
Your Rights and Our Commitments
You have the right to request access to your personal data, to correct inaccuracies, and to request deletion—subject to our obligation to retain records for fraud prevention and tax purposes. If your account is closed or suspended, we retain your data for two years to investigate disputes and comply with legal holds. After that period, we delete or anonymize your information unless law requires us to keep it.
We use cookies to remember your login status, to track your session on ombak123, and to prevent fraud. We use essential cookies (necessary for the platform to function) and functional cookies (which remember your preferences). We do not use advertising cookies. If you disable cookies in your browser, ombak123 may not function correctly. You can review and manage cookies in your browser settings at any time.
We may update this privacy policy from time to time. If we make material changes—such as expanding the types of data we collect or adding new third-party processors—we will notify you via email at least 14 days before the change takes effect. Your continued use of ombak123 after the notification period constitutes your acceptance of the updated policy.
This policy applies to ombak123 and our service. We provide this service only where local law permits. If you are accessing ombak123 from Jakarta, Bandung, or another supported location and have concerns about how we handle your data, you can contact us through your account or reach our support team. We are available to help.